Shipping policy
RATES
🇸🇬 DOMESTIC SHIPPING (SINGAPORE): 2 – 4 WORKING DAYS - $4 SGD
🌍 INTERNATIONAL SHIPPING (EVERYWHERE EXCEPT USA)
Standard: 10–18 WORKING DAYS - $16 SGD
Express (FedEx): 2-5 WORKING DAYS - $55 SGD
🇺🇸 USA EXPRESS SHIPPING (FedEx) : 2-5 WORKING DAYS — $55 SGD
^ Due to the trump tariffs only express shipping is available to the US 😢Thank you for your understanding!
TRACK YOUR ORDER
For details on your order status, click this link to track it. Or visit:
POLICIES
By making a purchase with us, you agree to all our Shipping & Delivery policies.
Order Confirmation and Processing Time ˚ ༘ ೀ⋆｡˚
You'll get a confirmation email after placing your order. Our team works like busy bees to process your orders within 5 working days after payment.
Once your order is shipped, you'll receive an email with your tracking details. Keep an eye on your inbox for the latest updates ᡣ𐭩 •｡ꪆৎ ˚⋅
Friendly Reminder About Shipping Times ✧ ೃ༄" ✉️
While we offer estimated shipping times for your convenience, please remember that these are just estimates. We are not liable for any delays due to customs clearance or other factors!
Rush Orders ₊˚⊹ᰔ
If you're in a hurry to receive your package, send us a DM on Instagram @clawsbyizui before making your purchase. We'll check if we can get it to you on time! 😊📦
Delivery Policy ⋅˚₊‧ ୨୧ ‧₊˚
We're unable to accommodate exchanges/ refunds! We totally get it – shopping can be exciting! So, before you hit that purchase button, take a moment to double-check your order.
And a gentle reminder that once your parcel sets off on its journey, it's like a little adventurer out in the world. While we're here to support, we're not responsible for any lost parcels along the way.
Thanks for your understanding and support!
*Important Notice for International Orders
Just a quick heads-up for our international shoppers! – extra charges like duties, taxes, and clearance fees might apply to your order. Buyers are responsible for these fees. Thanks for understanding! If you have any questions, feel free to reach out. Cheers to happy shipping!
Thanks a bunch for your patience and support! ˚౨ৎ˚₊✩‧₊